September 10, 2026
v 1.28.0
One monthly allowance for AI and Qoolo SMS
AI features and Qoolo SMS now draw on a single monthly allowance, measured in Qbits, rather than a separate quota for each — so an organization can spend it on whichever it needs that month.
Sort Surveys and Quizzes in Analyze
The Research lists in Analyze can now be sorted by Title, Completion, Status, Date Created or Date Modified, and the choice is remembered for next time.
Previewing content no longer affects results
A preview session is recognized as a preview and left out of the data: it is not counted as a view in Analyze, it does not appear on a contact’s timeline in Qoolo CRM, and a Survey or Quiz answered while previewing does not record a response.
Export options for a single Qoo
Exporting a single Qoo now opens the same Export PDF pop-up as a Qoolection, rather than exporting immediately.
Confirmation emails for agency support requests and assignments
Submitting a support request as an agency is now confirmed by email, and an agent assigned to a client receives a welcome message setting out what they have access to.
