Keep up with Qoolo's latest product news and be the first to know when new releases and updates go live.
October 22, 2026
v 1.32.0
When a provider works at several hospitals, Qoolo CRM+ now picks their main hospital by a consistent rule, so hospital-based targeting is more reliable.
Analyze can now show results for specific Qoolo CRM contacts, so you can see which content each one opened.
October 15, 2026
v 1.31.0
A new Opt-In Status filter shows the contacts who have agreed to receive SMS for the brand you are working in, or those who have not, so you can see at a glance who can be reached by text.
September 10, 2026
v 1.28.0
How many Contacts have opted in for the brand is now worked out once at sign-in and kept for the session, so the sharing dialog opens ready instead of reporting that it is still checking, and the channel options no longer appear and then disappear.
September 2, 2026
v 1.26.0
A Qoolection can now end with an Opt-In screen, where a reader signs up to receive text messages about a brand. The form is short, and where the link was sent to a contact already on record, those details are recognized rather than asked for again, and cannot be overwritten by what a reader types.
Each opt-in is recorded against the brand the reader signed up to, so consent given to one brand does not extend to another. Qoolo keeps a record of how and when each consent was given, and withdrawing it preserves that history rather than erasing it.
A Qoolection can now be sent by text message to contacts who have opted in for the brand in use. Recipients are checked again immediately before anything is sent, so anyone who has opted out in the meantime is removed first.
August 13, 2026
v 1.25.0
The IDN/Owner filter previously only took effect on Qoolo-managed datasets. It now applies to your own data too, and handles organizations with no owner recorded.
August 12, 2026
v 1.24.0
Filters in Manage CRM Access now match the behavior of Qoolo CRM's filters, and Apply Filters and Clear all close the panel when used.
Table headers now stay visible while scrolling across CRM Access, Contacts, and other admin tables.
July 24, 2026
v 1.23.0
Resolved an issue where the IDN/Owner filter on Organization custom datasets appeared unchecked by default, inconsistent with other filters on the same panel.
July 8, 2026
v 1.22.0
The CRM beta experience has been refined across contact and organization workflows, including smoother sharing actions and improved consistency across key screens.
May 28, 2026
v 1.20.0
The CRM section has been significantly redesigned with updated layouts, components, and workflows. Sharing now generates unique tracked links per contact. SMS infrastructure has been updated in preparation for AWS-based outreach capabilities.
February 13, 2026
v 1.13.1
Add and Edit interaction actions now behave correctly, resolving a navigation issue where both actions previously led to the Edit Contact screen.
December 8, 2025
v 1.8.1
CRM access can now be configured per user with four levels — None, View, Edit, and Full — controlling visibility and editing rights for contacts and organizations.
November 24, 2025
v 1.8.0
Organizations and contacts can now be managed from the CRM Admin dashboard.
September 22, 2025
v 1.5.44
Initial communication layer between Admin and Creator roles in CRM has been established, laying the foundation for role-based content and contact management.
April 4, 2025
v 1.4.26
Contact list columns have been updated with opt-in status indicators, last interaction date, and icon color coding. The contact sidebar now defaults to the Information view, with improved timeline sorting and interaction editing.
March 13, 2025
v 1.4.24
Qoolo CRM is now available in Beta, introducing contact management with organization structure, interaction timeline, opt-in tracking, and role-based access for Creator and Publisher users.